Thank you for shopping at Sassafras!

All of our products are truly 100% natural, free of any additives or synthetic scents and our ingredients are either organic or wild-crafted.  Each product is made with a great amount of care and we hope that our botanical creations will inspire you to take care of yourself and make plants a part of your daily rituals and routines. In order to reduce waste, all of our products are packaged in glass or metal containers that can be used and recycled easily and all of the paper we use is made from recycled content.


Shipping

All orders ship from our location in Hamilton, ON, Canada..

We offer flat rate shipping - $10 anywhere in Canada and $15 anywhere in the United States.

We currently only ship within Canada and to the United States, but are working on a solution to provide cost-effective international shipping. In the meantime, if you are an international customer and would like to place order, please get in touch!

All orders are shipped within 3-5 business days using eco-friendly packaging material.


Refunds & Exchanges

Due to the hand crafted and small batch nature of our products, we cannot accept returns or exchanges. However, we do offer mini sizes of most of our products so that you are able to try before buying a larger size.

However, we do want you be 100% satisfied with your purchase. If there is a problem with your order, please get in touch and we will find a solution as best as we can.


Payment

All prices are in Canadian dollars and we accept all major credit cards including Visa, MasterCard, American Express, and Discover.